Information for partners

If you are an organisation in Greater Manchester, this is where you can find information about working with us to improve both fire safety and wellbeing for people in our communities who are most at risk.

 Working in Partnership – Preventing Fires and Improving Wellbeing

Our partnership agreement template shows what a written agreement with Greater Manchester Fire and Rescue Service (GMFRS) might look like.

Whether you already work in partnership with GMFRS, or are interested in getting a partnership started, the resources on this page should assist you to make the most out of working with us.

Partnership with Pennine Care NHS Foundation Trust (PCFT)

Partnership agreement

GMFRS working in Partnership with PCFT 2013-2017

GMFRS working in Partnership with PCFT 2013-2017 - Executive summary

It's Time to Care About Fire - prevention presentation

Community Safety Services

To find out about the services we offer to the community, download our Community Safety Services brochure. You will find information about each service or activity, who the service is for and how to access it. 

Safe and Well

We provide Safe and Well visits across Greater Manchester. Safe and Well visits are free home visits delivered by GMFRS staff to prevent fires and improve wellbeing for householders. Visits can include fitting of free smoke detection and fire risk reduction equipment, fire safety advice, brief advice, signposting and referrals to other organisations.

Preventing fires in the home is not just about making the home environment safer and addressing common causes of fire such as cooking, electrics, candles and heaters. Fire risk increases when other factors such as older age, living alone, poor smoking habits, substance misuse, medication, impaired mobility and some physical and mental health conditions, come into play.

We need you, our partners, to identify clients, tenants, patients and service users who may be at increased risk of fire due to their health or social care needs, their lifestyle or routines and/or the physical and social environment in which they live.

To find out more about Safe and Well, watch our short film below. 

Safe and Well Referrals

Adults living in Greater Manchester are eligible for Safe and Well visits. Priority is given to people at increased risk of fire. Referrals from partners should be made with the consent of the person being referred. To make a referral for a Safe and Well visit, you can:

• telephone our Contact Centre on freephone 0800 555 815
• complete a Safe and Well Partner Referral Form and email it to contact@manchesterfire.gov.uk. Secure email address is: contact.centre@manchesterfire.cjsm.net

Self-referrals are accepted. To self-refer, householders should:

• telephone our Contact Centre on FREEPHONE 0800 555 815
• complete a Safe and Well Self-Referral Form and email it to contact@manchesterfire.gov.uk

Training

We provide a 60 minute live webinar for our partners:

• Help us to keep your clients safe from fire
• Find out about the main causes of fire in the home
• Learn who is at increased risk of fire
• Discover how our Safe and Well visits can support improved wellbeing
• Know how to make a referral for a Safe and Well visit
• Hear about the other services and community resources

To take part in the webinar, you will need access to a computer and some headphones. Visit Eventbrite (opens in a new tab) to book onto a training session.

For more information about training contact Pam Wild at wildp@manchesterfire.gov.uk.

Leaflets and Documents

We provide a range of fire safety and other leaflets which you can download for distribution to the people you work with.  

Work with us

We want to help our partners to understand and refer into our services. But we also need to understand what you – our partners – provide, so that our staff can refer and signpost people in the community to the right services. By doing this we can help people to access support, resources, treatment and advice to stay safe and well. To talk to us about working in partnership, please contact your local community safety manager.

Local community safety managers: 

Manchester: Clare Platt plattc@manchesterfire.gov.uk 0161 608 5312 / 07790 337829

Salford and Trafford: Andy Pownall pownalla@manchesterfire.gov.uk 0161 609 0212 / 07977 410605

Bolton and Wigan: Derek Dempster dempsterd@manchesterfire.gov.uk 01204 902112 / 07734 275762

Bury, Oldham and Rochdale: Andy Williams williamsa@manchesterfire.gov.uk 0161 909 8634 / 07812 207297

Stockport and Tameside: Louise Atkinson atkinsonl@manchesterfire.gov.uk 0161 608 5412 / 07772 210774