Contact Us

Greater Manchester Fire and Rescue Service


146 Bolton Road

Swinton, Manchester

M27 8US

Tel: 0161 736 5866

For a FREE Safe and Well visit please call:

0800 555 815


Greater Manchester Fire and Rescue Service (GMFRS) have high expectations of all our staff and the way in which we deliver our services. We hope that you find us professional, friendly, accessible and competent.

Unfortunately sometimes things go wrong and it will help us to improve our service if you let us know what went wrong.

Ways to get in touch:

If you wish to make a complaint please use the online form.

Alternatively, please call our contact centre on 0800 555 815 or write to us:

Corporate Planning and Intelligence
Fire Service Headquarters,
146 Bolton Road,
Manchester, M27 8US


GMFRS is fully committed to the Equality Act and aims to provide a service which is entirely non-discriminatory, if you don’t feel that we have been equal in the service we’ve provided and you have suggestions how we can improve, please let us know.


If you have recently made a complaint, we would like to know how we handled the complaint for you. Please follow this link (will take you to another website) and let us know what you think.

Last update: 14/02/2018 10:45:04