Compliments and Complaints

Greater Manchester Fire and Rescue Service is fully committed to providing the highest possible levels of service to the public of Greater Manchester. Your comments, compliments and complaints will help us to identify areas for improvement in our service delivery and result in a better and more responsive service.

Email 

contactus@manchesterfire.gov.uk 

Post

Complaints
Greater Manchester Fire and Rescue Service
146 Bolton Road
Swinton
Manchester
M27 8US

GMFRS Complaints Policy (PDF, 5MB)

Feedback Forms

If you recently came into contact with Greater Manchester Fire and Rescue Service when you had an incident at your home or premises or you've received a Home Fire Safety Assessment or Fire Safety Inspection, please take the time to give us your feedback below.

Your Feedback