Contact Us

Greater Manchester Fire and Rescue Service


146 Bolton Road

Swinton, Manchester

M27 8US

Tel: 0161 736 5866

For a FREE Safe and Well visit please call:

0800 555 815

Complaints and Feedback

Complaints and Feedback on the request you sent for Freedom of Information 

Contacting GMFRS

Greater Manchester Fire and Rescue Service (GMFRS) are fully committed to providing the highest possible levels of service to the public of Greater Manchester.

If you want to make any comments about the information you have received or if you require further assistance or need to make a complaint then initially this should be addressed to the Authority's Management Information Officer by completing our online form.

Or by post:

Freedom of Information
Corporate Planning and Intelligence
146 Bolton Road, Swinton
M27 8US

Contacting the Information Commissioner

If you are not satisfied with the assistance that you get from the Authority or if we have not been able to resolve your complaint and you feel that a formal complaint needs to be made then this should be addressed to the office of the Information Commissioner. This is the organisation that ensures compliance with the Freedom of Information Act 2000 and that deals with formal complaints.

They can be contacted at:

Information Commissioner
Wycliffe House,
Water Lane, Wilmslow,
Cheshire, SK9 5AF
Enquiry/Information Line: 01625 545 745
E Mail:

Last update: 23/03/2016 08:19:46