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Firefighters WOW! people of Greater Manchester

TWO firefighters from Greater Manchester Fire and Rescue Service (GMFRS) who wowed the community have officially been recognised for their efforts.

Firefighters Kio Rostamian and Phil Jackson from White Watch at Ashton Community Fire Station received WOW! Awards at the station on Tuesday, March 1, 2016, after being nominated separately by members of the public.


photo above of White Watch Ashton - Kio and Phil holding WOW! Awards certificates

Mr Andrew Ramwell nominated Firefighter Kio Rostamian to receive the award following a serious road traffic collision outside his home in Bury on Sunday, February 22, 2015.

Kio and his neighbours rushed to the scene to help but it was off-duty Kio who took charge and helped to control the incident.  He also kept everybody calm including an injured girl until the emergency services arrived.

Andrew said: “Although he was off-duty he was straight to it, extremely professional and was a real asset to GMFRS.  He even brewed up for the lads on tenders.”

Kio said: “I was flattered to be nominated and receive the award but any off duty firefighter would have done the same thing, it’s what we do.”

Along with Kio, Firefighter Phil Jackson also received a nomination courtesy of Mr Tony Fisher.

Phil worked at Offerton Community Fire Station at the time and Tony had asked if firefighters from the station could attend their local community summer fete.  Phil obliged but went above and beyond staying for over an hour to show the children and adults the fire engine and its equipment.

Tony Said: “This was a great gesture to support our fete as we see the local fire station as a valuable part of our community.”

Phil said: ‘I was shocked to receive the award, especially as I was relatively new as a crew manager.  It’s all part of our job but it is lovely to be recognised.”

The WOW! Awards are the UK's only national awards for customer service and are based purely on customer nominations.

Whether it's for a community engagement activity, a station visit, a Safe and Well visit, or in response to an incident, GMFRS wants to know what it's getting right.

Chair of the Greater Manchester Fire and Rescue Authority, Councillor David Acton, said: "Firefighters engage with members of the community daily, whether this is at events or when dealing with emergency incidents.

“Kio and Phil are an excellent example of how our firefighters are always ready to respond to an incident and help out with the community - no matter what the situation - and I want to congratulate them on their award." 

For more information about the awards, or to make a nomination, visit

Last update: 23/03/2016 08:19:22
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