Community Risk Intervention

DID you know that 250,000 people a year attend A&E as a result of falls in the home? Or that 75 per cent of responses to calls by Greater Manchester Police are found to be non-crime related?


Greater Manchester Fire and Rescue Service (GMFRS) has been working closely with North West Ambulance Service (NWAS) and Greater Manchester Police (GMP) to improve the quality of life outcomes for people in a way that also reduces impact on blue light services, benefits the National Health Service and Public Health provision, and realises financial benefits for all partners.

This has resulted in the development of the concept of Community Risk Intervention (CRI). This approach promotes the reduction of risk whilst also providing a response to high volume, low priority calls, such as incidents relating to Concerns for Welfare and mental health issues.

In the first six months of the CRI team pilot, involving just three teams based in Wigan, Wythenshawe and Salford evidence showed that they have added more than £13m of value to Greater Manchester at a cost of less than £800k.

The team pilot built on the successful prevention work carried out over the last 10 years by GMFRS by providing specific home safety advice to those identified as being at higher risk from fire, falls, burns, crime and poor health, and fitting equipment to reduce that risk.

This preventative approach helps to reduce demand for all three emergency services and adult local authority social care services.

As well as providing a prevention service, they also responded to calls from GMP involving low level mental health.

For more information about the project, we have two information leaflets that you can access by clicking the links below:

Read an overview of the team here.

Read about activity GMFRS was been involved with to support the work of NWAS and GMP:

December 2014

January 2015 

February 2015

March 2015

April 2015

May 2015

June 2015

July 2015

August 2015

Last update: 16/06/2016 14:43:30
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